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Terms & Conditions
Please read these conditions carefully before using the Pride Circle Marketplace website. By using the Pride Circle Marketplace website, you signify your agreement to be bound by these conditions.
In addition, when you use any current or future Pride Circle Marketplace service (e.g. Wish List or Marketplace) (“Pride Circle Service”), you will also be subject to the terms, guidelines and conditions applicable to that Pride Circle Service. (“Terms”). If these Conditions of Use and Conditions of Sale Are inconsistent with such Terms, the Terms will control.
These “Conditions of Use” constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.
● Conditions Relating to Your Use of Pride Circle Marketplace
● Notice and Procedure for Making Claims of Infringement
● Notice and Procedure for Notifying Pride Circle Marketplace of Objectionable Content
Conditions Relating to Your Use of Pride Circle Marketplace
1. Your Account
If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the Your Account area of the website. You agree and acknowledge that you will use your account on the website to purchase products only for your personal use and not for business purposes. Should you wish to order products for business purposes, please create a business account on Pride Circle Marketplace/business. Pride Circle Marketplace reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice to you.
2. Privacy
By using this website, you acknowledge and agree that:
We will be collecting necessary and other personal information/data, provided to us by you
We will be collecting and maintaining that data as confidentially as possible
We will be using the data to make your experience on the website better
We might, in certain circumstances, share that data with third parties in anonymised or aggregated form only
You are accessing this website only from within the geographical and legal boundaries of India, and that all Indian statues apply to you
You are 18 years of age and above, and if you are under 18 years of age, you are using this website with the proper parental/guardian guidance
Please review our Privacy Notice, which also governs your visit to Pride Circle Marketplace, to understand our practices. If you object to your information being transferred or used, please do not use the website.
Please note that the services of the Pride Circle Marketplace and associated website are designed only for the country of India and all individuals in the geographical or legal territory of India.
3. E-Platform for Communication
You agree, understand and acknowledge that the website is an online platform that enables you to purchase products listed on the website at the price indicated therein at any time from any location. You further agree and acknowledge that Pride Circle is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the website. Accordingly, the contract of sale of products on the website shall be a strictly bipartite contract between you and the sellers on Pride Circle Marketplace.
4. Access to Pride Circle Marketplace
We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.
5. License for website access
Subject to your compliance with these Conditions of Use and payment of applicable fees, if any, Inclusion First Consultancy Private Limited and/or its affiliates and units (“Pride Circle”) grants you a limited license to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Pride Circle, as may be applicable. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another seller; or any use of data mining, robots, or similar data gathering and extraction tools.
This website or any portion of this website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of Pride Circle, as may be applicable.
You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Pride Circle Marketplace and its affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Pride Circle’s names or trademarks without the express written consent of Pride Circle, as applicable. Any unauthorized use terminates the permission or license granted by Pride Circle, as applicable.
You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of Pride Circle Marketplace as long as the link does not portray Pride Circle, Pride Circle Marketplace, their affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Pride Circle Marketplace logo or other proprietary graphic or trademark as part of the link without express written consent of Pride Circle, as may be applicable.
6. Your Conduct
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way You understand that you, and not Pride Circle, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You must not use the website for any of the following:
● for fraudulent purposes, or in connection with a criminal offense or other unlawful activity
● to send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any “spam
● to cause annoyance, inconvenience or needless anxiety
7. Reviews, comments, communications and other content
Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” In the event a user uses a false e-mail address, impersonates any person or entity, or otherwise misleads as to the origin of any content. Pride Circle Marketplace reserves the right (but not the obligation) to remove, refuse, delete or edit any content that in the sole judgement of Pride Circle Marketplace violates these Conditions of use and, or terminate your permission to access or use this website.
If you do post content or submit material, and unless we indicate otherwise, you
1. (a) grant Pride Circle a non-exclusive, royalty-free, irrevocable, perpetual and fully sublicensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and
2. (b) Pride Circle and sublicensees the right to use the name that you submit in connection with such content, if they choose.
You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Pride Circle, including the execution of deeds and documents, at its request.
You represent and warrant that you own or otherwise control all of the rights to the content that you post or that you otherwise provide on or through the website; that, as at the date that the content or material is submitted to Pride Circle Marketplace: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable Pride Circle Marketplace policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory); (iii) the content is lawful. You agree to indemnify Pride Circle for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these warranties.
8. Claims against Objectionable Content
Because Pride Circle Marketplace lists thousands of products for sale offered by sellers on the website and hosts many thousands of comments, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, Pride Circle Marketplace operates on a “notice and takedown” basis. If you believe that any content on the website is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, (” Objectionable Content “), please notify us immediately. Once notified, Pride Circle Marketplace will make all reasonable endeavors to remove such Objectionable Content complained about within a reasonable time.
9. Copyright, authors’ rights and database rights
All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Pride Circle, its affiliates or its content suppliers and is protected by India and international copyright, authors’ rights and database right laws. The compilation of all content on this website is the exclusive property of Pride Circle and is protected by laws of India and international copyright and database right laws. All software used on this website is the property of Pride Circle, its affiliates or its software suppliers and is protected by India and international copyright and author’ rights laws.
You may not systematically extract/ or re-utilize parts of the contents of the website without Pride Circle’s (as may be applicable) express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization of any substantial parts of this website, without Pride Circle (as may be applicable) express written consent. You may also not create and/ or publish your own database that features substantial (e.g.: prices and product listings) parts of this website without Pride Circle (as may be applicable) express written consent.
10. Intellectual Property Claims
Pride Circle respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please send us notice of the same.
11. Trademarks
PRIDE CIRCLE MARKETPLACE, PRIDE CIRCLE, THE PRIDE CIRCLE LOGO, and other marks indicated on our website are trademarks or registered trademarks of thepridecircle.com, Inc. or its subsidiaries (collectively “Pride Circle”), in India and/or other jurisdictions. Pride Circle Marketplace’s graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Pride Circle. Pride Circle’s trademarks and trade dress may not be used in connection with any product or service that is not Pride Circle’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Pride Circle. All other trademarks not owned by Pride Circle that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Pride Circle.
12. Disclaimer
You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake that you will use the website to order products only for your personal use and not for business purposes. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products.
We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the website. At no time shall any right, title or interest in the products sold through or displayed on the website vest with Pride Circle nor shall Pride Circle have any obligations or liabilities in respect of any transactions on the website.
13. Indemnity and Release
You shall indemnify and hold harmless Pride Circle, its subsidiaries, affiliates and their respective officers, directors, agents and employees, from any claim or demand, or actions including reasonable attorney’s fees, made by any third party or penalty imposed due to or arising out of your breach of these Conditions of Use or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party.
You hereby expressly release Pride Circle and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the vendors and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.
14. Children
Use of Pride Circle Marketplace is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use Pride Circle Marketplace only with the involvement of a parent or guardian.
15. Other Businesses
Parties other than Pride Circle and its affiliates may operate stores, provide services, or sell product lines on Pride Circle Marketplace. For example, businesses and individuals offer products via Marketplace. In addition, we provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their websites. Pride Circle does not assume any responsibility or liability for the actions, products, and content of any of these and any other third-parties. You can tell when a third-party is involved in your transactions, and we may share customer information related to those transactions with that third-party. You should carefully review their privacy statements and other conditions of use.
16. Communications
When you visit Pride Circle Marketplace, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website and/or your order placed on the website.
17. Losses
We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website.
18. Alteration of Service or Amendments to the Conditions
We reserve the right to make changes to our website, policies, and these Conditions of Use at any time. You will be subject to the policies and Conditions of Use in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
19. Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
20. Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
21. Governing law and Jurisdiction
These conditions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Bangalore.
22. Our Details
This website is operated by Inclusion First Consultancy Private Limited.
For the Pride Circle Marketplace website, you could contact us by emailing rb@thepridecircle.com
23. Notice and Procedure for Making Claims of Right Infringements
If you believe that your rights are being infringed, you may fill out and submit the Contact Form. We respond expeditiously to rights owners and their agents who complete and submit the Notice Form to communicate concerns about any alleged infringement.
Upon receipt of a Notice Form we may take certain actions, including removing information or an item, all of which are taken without any admission as to liability and without prejudice to any rights, remedies or defenses, all of which are expressly reserved. Furthermore, in submitting a Notice Form, you grant to Pride Circle the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, and display its content throughout the world in any media. This includes forwarding the Notice Form to the parties involved in the provision of the allegedly infringing content. You agree to indemnify Pride Circle for all claims brought by a third party against Pride Circle arising out of or in connection with the submission of a Notice Form.
Note on Third Party Seller Listings: Please keep in mind that Third Party Seller listings are merely hosted on Pride Circle Marketplace and are posted solely at the direction of Third Party Sellers who may be contacted via their “Seller Information” page, accessible from any of their listings.
Important Warning: giving false, misleading or inaccurate information in the Notice Form to Pride Circle may result in civil and/or criminal liability. You should contact a legal advisor should you have any questions.
Conditions Of Sale (Between Sellers And The Customer)
Please read these conditions carefully before placing an order for any products with the Sellers (“We” or “Our” or “Us”, wherever applicable) on the Pride Circle Marketplace (the website). These conditions signify your agreement to be bound by these conditions.
In addition, when you use any current or future Pride Circle Marketplace service, you will also be subject to the terms, guidelines and conditions applicable to that service (“Terms”). If these Conditions of Sale are inconsistent with such Terms, the Terms will control.
Conditions Relating to the Sale of Products & Services to You
This section deals with conditions relating to the sale of products on the website by us to you.
Our Contract
Your order is an offer to us to buy the product(s) in your order. When you place an order to purchase a product from us, you will receive an email confirming receipt of your order and containing the details of your order (the “Order Confirmation Email”). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when the product is dispatched to you and an e-mail confirmation is sent to you that the product has been dispatched to you (the “Dispatch Confirmation Email”). If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation Email for each package, and each Dispatch Confirmation E-mail and corresponding dispatch will conclude a separate contract of sale between you and us for the product(s) specified in that Dispatch Confirmation Email.
Your contract is with us (the Sellers) and you confirm that the product(s) ordered by you are purchased for your internal / personal purpose and not for resale or business purpose. You authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose of the products ordered by you on the website.
You can cancel your order for a product at no cost any time before we send the Dispatch Confirmation Email relating to that product.
Please note that we sell products only in quantities which correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household.
Refunds, Cancellations and Returns
1.1. Refunds, Cancellations and Returns of Goods
Please note that you can submit complaints with the Order and product sold via rainbowbazaar.shop and we shall refund you the amount of the Order within 30 days from date of receipt of complaint.
All orders are manually processed on the Website and sent for shipment as soon as they are placed. During this process we incur some irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:
● If you cancel your order BEFORE it has been shipped, you will not be charged any cancellation fee;
● If you cancel your order AFTER it has been shipped, the cancellation will have to be treated as a Return with all applicable fees.
● Orders which are REFUSED AT DELIVERY will be charged with a cancellation fee that is 100% of the total Order value, unless it can be reasonably evidenced that the product was tampered, destroyed, faulty, incomplete at the time of delivery. For such instances, please email rb@thepridecircle.com with the details of your order, and any documentary of photographic evidence. Once verified by us, the Refused Order shall be treated as a Return with all applicable fees.
All requests for returns must be made by contacting us directly at the email ID available on our Seller Profile on the Website. Your order number, reason for return, contact name and phone number, and whether you want refund or replacement, must be filled out completely. Your return request will be attended to promptly. Please note that a request for return is valid only within 10 days from date of delivery of product. All return requests, whether for refund or replacement, shall be processed and completed within 30 days from receipt of request.
The Website is not responsible for any returns, refunds or cancellations. The Website Fulfilled Refund Policy is active only within 7 days from date of placing the order. To activate the Website Fulfilled Refund, please email rb@thepridecircle.com within 7 days from the date of placing the order with your name, order number, order details, and reason for cancellation, along with any documentary or photographic evidence, if any. On receiving the request, Pride Circle will send confirmation of receipt of request and verify the request. Post-verification, the refund will be processed immediately, and the order shall be treated as Cancelled Before Shipment.
1.2. Refunds, Cancellations and Returns of Services
We can cancel your order if a request is made within 24 hours of placing the order. The request has to be made at rb@thepridecircle.com with your name, order number, order details, and reason for cancellation, along with any documentary or photographic evidence, if any.
We strictly adhere to the following cancellation policy:
● If you cancel your order within 7 days from date of placing order, you will not be charged any cancellation fee;
● If you cancel your order after 7 days but before 15 days from the date of placing the order, a cancellation charge (Deduction from total amount of order) shall be applicable, where the percentage of charge is equal to the number of days. For example, if you cancel the order 9 days from the date of placing the order, the amount refunded to you will be less 9% than the total amount order that you paid on the date of placing the order.
● If you cancel your order on or after 16 days from the date of placing the order, a cancellation fee will be charged that is 100% of the total Order value, unless it can be reasonably evidenced that the service was never delivered. For such instances, please email rb@thepridecircle.com with the details of your order, and any documentary of photographic evidence. Once verified by us, the Refused Order shall be treated as a Cancellation within 15 days from date of placing the order, with all applicable fees.
All requests for returns must be made by contacting us directly at the email ID available on our Seller Profile on the Website. Your order number, reason for return, contact name and phone number, and whether you want refund or replacement, must be filled out completely. Your return request will be attended to promptly. All return requests, whether for refund or replacement, shall be processed and completed within 30 days from receipt of request.
The Website is not responsible for any returns, refunds or cancellations. The Website Fulfilled Refund Policy is active only within 7 days from date of placing the order. To activate the Website Fulfilled Refund, please email rb@thepridecircle.com within 7 days from the date of placing the order with your name, order number, order details, and reason for cancellation, along with any documentary or photographic evidence, if any. On receiving the request, Pride Circle will send confirmation of receipt of request and verify the request. Post-verification, the refund will be processed immediately, and the order shall be treated as Cancelled Before 7 Days from date of placing order.
Pricing and availability
We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by email if any products you order turn out to be unavailable.
All prices are inclusive of VAT/CST, service tax, Goods and Services Tax (“GST”), duties and cesses as applicable – unless stated otherwise.
Taxes
You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses etc.
Children
Use of Pride Circle Marketplace is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e., under the age of 18 years, you may purchase only with the involvement of a parent or guardian.
Communications
When you visit Pride Circle Marketplace, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by email, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.
Losses
We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when a contract for the sale of goods by us to you was formed.
Alteration or Amendments to the Conditions
We reserve the right to make changes to our policies, and these Conditions of Sale at any time. You will be subject to the policies and Conditions of Sale in force at the time you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
Governing Law and Jurisdiction
These conditions are governed by and construed in accordance with the laws of India, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Delhi.
For more information, email support rb@thepridecircle.com