SARO Living & Gifting
SELLER'S COLLECTION
SARO is a designer-led home décor and gifting brand that brings together timeless aesthetics and artisanal craftsmanship from across India. Rooted in a love for handmade detail and thoughtful design, SARO curates products that elevate everyday living, ranging from elegant candles and cutlery to statement décor accents and curated gifting collections. Every piece is crafted in collaboration with skilled artisans from small towns and craft clusters, blending traditional techniques with contemporary forms. At SARO, we believe that a well-designed home tells a story that reflects heritage, creativity, and conscious living.
Return Policy Shipping Policy Privacy Policy
Privacy Policy
Return Policy
Each SARO product is handcrafted, which means slight variations in color, texture, or finish are natural and part of its charm. We do not offer returns unless the product is damaged or defective upon delivery.
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at [email protected] with photographs of the issue, along with your order number. After reviewing the claim, we will offer a replacement or store credit as appropriate.
Please note:
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We do not offer exchanges/returns due to the fragile nature of products.
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Returns due to personal preferences (color, size, etc.) are not accepted.
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Custom and bulk orders are final sale and not eligible for return or exchange.
Shipping Policy
At SARO, we aim to deliver thoughtfully crafted pieces to your doorstep with care and efficiency. Orders are typically processed within 2–4 business days and shipped via trusted logistics partners. Delivery times may vary based on your location, but most orders are delivered within 5–8 business days. You will receive tracking details once your order has been dispatched. For same-day or next-day delivery within Delhi-NCR, you may contact us on WhatsApp +91-9560317220, after placing your order.
Privacy Policy
At SARO, your privacy is important to us. This policy outlines how we collect, use, and protect your information.
Information We Collect:
When you browse our website, place an order, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, shipping/billing address, and payment details.
How We Use Your Information:
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To process and deliver your orders
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To communicate order updates or promotions
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To personalize your shopping experience
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To improve our website and services
Data Protection:
Your information is securely stored and never sold or shared with third parties, except when necessary to complete your order (e.g., payment gateways, logistics partners). All transactions are encrypted through secure payment gateways.
Cookies:
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